The effect of a contextual, organizational, individual and system factors on customer satisfaction of CRM implementation in public sector in Oman

by Al Arafati, Ahmed Said
Published 2020

The mediating effect of output quality on the relationship between top management support and customer satisfaction on the implementation of customer relationship management system...

by Al-Arafati, Ahmed, Abdul Kadir, Kadzrina, Al-Haderi, Sami Mohamed Saleh
Published 2019

Language learning strategies of future graduates for future employment: family influences

by Abdul Kadir, Kadzrina, Wan Mohd Noor, Wan Shakizah, Abdul Rahim, Noor Fareen, Abdullah, Usry, Al-Arafati, Ahmed
Published 2017