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Kandampully, Jay
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Kandampully, Jay
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Kandampully, Jay
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The implication of servicescape, emotion and trust to a positive customer service experience: wellness spa context in the U.S.A. / Hyeyoon Choi, Jay Kandampully and Kathryn Staffor...
by
choi,, hyeyoon
,
Kandampully
,
Jay
,
Stafford, Kathryn
Published 2016
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2
Showcasing the diversity of service research: Theories, methods, and success of service articles
by
BENOIT, Sabine
,
SCHERSCHEL, Katrin
,
ATES, Zelal
,
NASR, Linda
,
KANDAMPULLY
,
Jay
Published 2017
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3
A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors
by
BENOIT, Sabine
,
BAKER, Thomas L.
,
BOLTON, Ruth N.
,
GRUBER, Thorsten
,
KANDAMPULLY
,
Jay
Published 2017
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4
Enterprise feedback management (EFM): What lies beyond the hype?
by
AKSOY, Lerzan
,
BENOIT, Sabine
,
JOAG, Shreekant G.
,
KANDAMPULLY
,
Jay
,
KEININGHAM, Timothy Lee
,
YAN, An L.
Published 2021
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5
Managing brands and customer engagement in online brand communities
by
Wirtz, Jochen
,
den Ambtman, Anouk
,
Bloemer, Josee
,
Horvath, Csilla
,
Ramaseshan, B
,
van de Klundert, Joris
,
Canli, Zeynep Gurhan
,
Kandampully
,
Jay
Published 2023
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