Understanding service quality in coffee outlets

by Kaur, Perveenjit Amarjit S., Ng, Li Ann, Filza Sarip Udin
Published 2008

Debit cards in Singapore

by Koh, Ke Ching, Lam, Pei Yun, Whang, Gerardine Soo Ann
Published 2008

The behavioral consequences of service quality in defensive marketing applied to a theme restaurant setting.

by Ho, Andy Chee Keong., Poon, Ee Ling., Lim, Zorine Sze Mei.
Published 2008

Total quality management in the Singapore hotel industry

by Ng, Sharon Ling Wan, Beh, Benny Meng Kiat, Chao, Marilyn Pei Tsing
Published 2008

Service quality in supermarkets

by Ang, Li Chia, Oh, April Lay Yen, Yeo, Wanxin
Published 2008

Service quality : customers' expectations and perceptions - a case study of Prego.

by Yeo, Irene.
Published 2008

Singapore 21 : internationalization/regionalization vs. Singapore as home.

by Chew, Elaine Yee Lin., Chiong, Kok Fei., Sim, Guan Thye.
Published 2008

The study of internal marketing in the hotel industry of Singapore.

by Chan, Vee Mun., Sia, Puay Suan., Toh, Li Ling.
Published 2008

Chinatown as a cultural attraction : will it succeed?

by Tan, Yu-wen., Wong, Pei Yee., Wu, Pei Rong.
Published 2008

Theme restaurants : factors affecting diners' choice intention.

by Lim, William Teck Lim., Ng, Ee Lin., Seng, Jacelyn Mei Tean.
Published 2008

Study on the effectiveness of sexual stimuli in print advertising on brand recall and purchase intention.

by Tan, Mei Ching., Tan, April Su Mei., Tee, Keith Wee Lin.
Published 2008

Self service technology and its impact on the banking industry : a DBS/POSB perspective.

by Lim, Sharon Hui Min., Tan, Li Bin., Tay, Ying Xuan.
Published 2008

Re-adaptation of a service guarantee model for the local food and beverage industry.

by Lee, Hui Ming., Lim, Mui Khim., Low, Tze Hui.
Published 2008

An analysis of service recovery strategies for single and double deviation scenarios in the Singapore retail banking sector.

by Lee, Valerie Puay May., Lim, Yvette Wei Chiah., Ng, Sharon Hui Hsien.
Published 2008

Residents' attitudes towards tourism impacts in Singapore

by Zhang, Wei
Published 2009