Assessment of factors affecting student’s satisfaction and loyalty on the crossed parking system at residential colleges of Universiti Kebangsaan Malaysia

• Main Authors: Siti Khairunisa Zainal, Amiruddin Ismail
• Format: Article
• Language: English
• Published: Penerbit Universiti Kebangsaan Malaysia 2019
• Online Access: http://journalarticle.ukm.my/14307/1/15.pdf; http://journalarticle.ukm.my/14307/; http://www.ukm.my/jkukm/volume-311-2019/
• Institution: Universiti Kebangsaan Malaysia

An increase in the number of students studying in Universiti Kebangsaan Malaysia (UKM) (the National University of Malaysia) has led to increase parking facilities requirements at residential colleges. Some colleges applied crossed parking systems to address these problems. This study aims to ensu...