Enam sigma dalam pengurusan makmal komputer di IPT: suatu cadangan
The Six Sigma approach which has been widely applied in the manufacturing sector has contributed to significant changes in reducing the number of defects. As a result, it has attracted many practitioners including those from the service industry to implement the strategy in their operations. This...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Penerbit ukm
2008
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| Online Access: | http://journalarticle.ukm.my/1848/ http://www.ukm.my/~ppsmfst/jqma/index.html |
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| Institution: | Universiti Kebangsaan Malaysia |