Using business English as a lingua franca for written and spoken communication : challenges encountered by Thai human resources professionals in an American multinational company

• Main Authors: Krich Rajprasit, Janista Sirisuksakulchai, Kanyanut Srimontra, Nutcha Pitakpornsin, Phatcharin Letakulkit, Picharee Phaiboontham, Soungkwan Dumrongruedee
• Format: Article
• Language: English
• Published: Penerbit Universiti Kebangsaan Malaysia 2022
• Online Access: http://journalarticle.ukm.my/21271/1/TE%202.pdf; http://journalarticle.ukm.my/21271/; https://ejournal.ukm.my/3l/index
• Institution: Universiti Kebangsaan Malaysia

Unquestionably, English is a medium for international communication, particularly in multinational companies (MNCs). In this regard, professionals who work in MNCs, including human resources (HR), inevitably encounter challenges in using English in the workplace environment where people are from di...