Impact of ulū al-albāb on innovation and customer loyalty through knowledge transfer in ICT firms

• Main Authors: Mhd Sarif, Suhaimi, Yahya, Rohaziah
• Format: Article
• Language: English
• Published: Abrar Global 2024
• Subjects: BPH830.3 Social systems. Urban groups. Cities and towns. Sustainable urban development; HF5387 Business ethics
• Online Access: http://irep.iium.edu.my/112790/1/112790_Impact%20of%20ul%C5%AB%20al-alb%C4%81b%20on%20innovation.pdf; http://irep.iium.edu.my/112790/; https://ijim.abrarglobal.com/ijim/index.php
• Institution: Universiti Islam Antarabangsa Malaysia

This study investigates the viewpoints of managers in the information and communication technology (ICT) firms regarding the impact of Ulū al-Albāb in promoting innovation through knowledge transfer in maintaining customer loyalty. This study integrates the notion of stickiness in knowledge transfer...