Customer preferences and satisfaction in Islamic banks services during the covid-19 in Indonesia

• Main Authors: Riduwan, Riduwan, Rifan, Ahmad Arif, Shulthoni, Muhammad, Ariffin, Muhammad Irwan
• Format: Article
• Language: English
• Published: IAIN Salatiga, Indonesia 2021
• Subjects: HC79 Special topics. Including air pollution, consumer demands,famines, flow of fund etc; HG1501 Banking; HG3368 Islamic Banking and Finance; HG4001 Financial management. Business finance. Corporation finance.
• Online Access: http://irep.iium.edu.my/115484/1/115484_Customer%20preferences%20and%20satisfaction.pdf; http://irep.iium.edu.my/115484/; https://inferensi.iainsalatiga.ac.id/index.php/inferensi/article/view/6454
• Institution: Universiti Islam Antarabangsa Malaysia

Islamic banks are one of the financial industries affected by the Covid-19 pandemic. The inability to pay their obligations to Islamic banks and deposit withdrawals directly impacts the decline in customer business. This condition increases the risk of Islamic banks so that the ability of Islamic ba...