Implementation of the Balanced Scorecard (Pelaksanaan kad skor berimbang)
The balanced scorecard (BSC) was introduced by Kaplan and Norton in 1992 as a result of a comprehensive study over a period of one year involving twelve companies which were deemed to be at the leading edge in performance measurement. Since then, the BSC has been regarded as an important managerial...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Universiti Malaysia Terengganu (UMT)
2013
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| Subjects: | |
| Online Access: | http://irep.iium.edu.my/30754/1/ABC_JBSD.pdf http://irep.iium.edu.my/30754/ |
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| Institution: | Universiti Islam Antarabangsa Malaysia |
| Language: | English |