Codification or personalization: a consideration on the suitable approach for organizations

• Main Author: Supar, Norizah
• Format: Conference or Workshop Item
• Language: English; English
• Published: 2013
• Subjects: H61.8 Communication of information; T58.6 Management information systems
• Online Access: http://irep.iium.edu.my/31070/1/Table_of_Content.pdf; http://irep.iium.edu.my/31070/2/124.pdf; http://irep.iium.edu.my/31070/; http://ict4m.org/
• Institution: Universiti Islam Antarabangsa Malaysia

Knowledge is an organization’s best sustainable source of competitive advantage and knowledge management is considered a key part of the strategy of using expertise to create a sustainable competitive advantage. In order to transform knowledge into a valuable organizational asset, knowledge, experie...