Study on customer satisfaction with the performance of cleaning service / Nurul Fadzlin Najwa Mohd Makki
In this chapter, it will define on what the customer satisfaction is and how the customer satisfaction can be very important in an organization. Besides, this chapter will also explain on how the customer satisfaction can be measured and how the data is been collected. In addition, the definition of...
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| Main Author: | |
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| Format: | Monograph |
| Language: | English |
| Published: |
Universiti Teknologi Mara, Perak
2018
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| Subjects: | |
| Online Access: | http://ir.uitm.edu.my/id/eprint/46733/1/46733.pdf http://ir.uitm.edu.my/id/eprint/46733/ |
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| Institution: | Universiti Teknologi Mara |
| Language: | English |