Evaluating user satisfaction via e-learning: a case study of Malaysian tax academy / Judy Charles Kedu

• Main Author: Charles Kedu, Judy
• Format: Thesis
• Language: English
• Published: 2016
• Subjects: Consumer satisfaction; Blended learning. Computer assisted instruction. Programmed instruction
• Online Access: https://ir.uitm.edu.my/id/eprint/64479/1/64479.pdf; https://ir.uitm.edu.my/id/eprint/64479/
• Institution: Universiti Teknologi Mara

Malaysian Tax Academy (MTA) is a training center for the Inland Revenue Board of Malaysia. Since 2013, the MTA was conducting the e-learning for the course participants. Since the e-learning is the new pedagogy in training there is the need to evaluate the user satisfaction toward the MTA's Lea...