The relationship between knowledge management practices and job satisfaction among staff nurses at Hospital Sultanah Bahiyah Alor Star, Kedah Darul Aman / Asmar Ruhaida Omar

• Main Author: Omar, Asmar Ruhaida
• Format: Thesis
• Language: English
• Published: 2014
• Subjects: Knowledge management. Organizational learning; Job satisfaction; Hospitals. Health facilities
• Online Access: https://ir.uitm.edu.my/id/eprint/70352/1/70352.pdf; https://ir.uitm.edu.my/id/eprint/70352/
• Institution: Universiti Teknologi Mara

This study investigates the relationship of knowledge management practices and job satisfaction among nurses at Hospital Sultanah Bahiyah, Alor Setar, Kedah. The objectives of the study were to examine the relationship of knowledge management practices and job satisfaction. For this purpose, data from I00 nurses in Hospital Sultanah Bahiyah, Alor Setar, Kedah were used. Correlational research is used to examine the relationship between two variables which are knowledge management practices; knowledge creation, knowledge storing, knowledge sharing, knowledge utilization and job satisfaction; satisfaction with supervisor, satisfaction with compensation, satisfaction with co-worker and satisfaction with HRM/Management policies. This study finds that the most knowledge management practices applied among nurses at Hospital Sultanah Bahiyah was knowledge storing followed b y knowledge utilization, knowledge sharing and knowledge creation. Furthermore, there is a positive and strong relationship between knowledge management and job satisfaction. ln summary, the results of this study indicate that knowledge management practices plays role in job satisfaction. Based on the findings , the re searcher identifies five ways to improve the knowledge management practices namely via I) provide learning culture environment, 2) study tour, 3) improve leadership behaviors skill, 4) provide reward to the staff nurse who contribute new ideas and 5) knowledge maps.