The importance of satisfaction to capture customers attention on event management in Novotel Hotel / Mohd Shahrir Ulawah Anik

• Main Author: Anik, Mohd Shahrir Ulawah
• Format: Student Project
• Language: English
• Published: 2013
• Subjects: Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/84962/1/84962.pdf; https://ir.uitm.edu.my/id/eprint/84962/
• Institution: Universiti Teknologi Mara

All over the world have their own services regard to their hospitality industries. It is bring a lot of benefits to the countries because hospitality's services also distribute on each of the countries' economies. In order to get customers, businesses, travelers' attention, the hospit...