Customer satisfaction towards service quality of public transportation: bus express case study in Kota Bharu Kelantan
This thesis was based on the study on the customer satisfaction toward service quality of public transportation which is bus express in Kota Bharu Kelantan. This study was held because bus express is one of the most transportation that was uses by people to go to further destination. Besides public...
Saved in:
| Main Author: | |
|---|---|
| Format: | Undergraduate Final Project Report |
| Published: |
2012
|
| Online Access: | http://discol.umk.edu.my/id/eprint/5490/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Universiti Malaysia Kelantan |