A Systematic Literature Review on Consumer Behaviour in Innovative Last-Mile Delivery

• Main Authors: Fara Adura, Mohd Yusoff, Fazeeda, Mohamad, Puteri Fadzline, Muhamad Tamyez, Siti Aisyah, Panatik
• Format: Article
• Language: English
• Published: GBMR 2023
• Subjects: H Social Sciences (General); HD28 Management. Industrial Management
• Online Access: http://umpir.ump.edu.my/id/eprint/37923/1/A%20Systematic%20Literature%20Review%20on%20Consumer%20Behaviour%20in%20Innovative%20Last-Mile%20Delivery.pdf; http://umpir.ump.edu.my/id/eprint/37923/; http://www.gbmrjournal.com/pdf/v15n1/V15N1_7.pdf
• Institution: Universiti Malaysia Pahang

Purpose: The main purpose of this paper is to determine the current trend of study in innovative last-mile delivery and the factors that influence consumers’ behaviour in innovative last-mile delivery. Design/methodology/approach: This systematic literature review is guided by established guidelines...