A study on service quality in relations towards customer satisfaction among express bus customer in Kuantan /
This study is an overview of the service quality and customer satisfaction among express bus customer in Kuantan, Pahang. The aim is also to get feedback on the user's perception of quality express bus service provided and the level of satisfaction with the service. Besides that this survey is...
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| Main Author: | |
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| Format: | Undergraduates Project Papers |
| Language: | English |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/9112/1/CD8440%20%40%2072.pdf http://umpir.ump.edu.my/id/eprint/9112/ |
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| Institution: | Universiti Malaysia Pahang |
| Language: | English |