Measuring satisfaction with student housing facilities
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my.unimap-337312014-05-02T07:10:59Z Measuring satisfaction with student housing facilities Nurul Ulyani, Mohd Najib Nor Aini, Yusoff Zulkifli, Osman ainiyusoff@unimap.edu.my On-campus housing Closed Circuit Television (CCTV) Residential satisfaction Student housing facilities Post-Occupancy Evaluation (POE) Laundry room Dormitory Link to publisher's homepage at http://scipub.org/scipub/index.php Problem statement: In the past decade, resident satisfaction has been used as an important indicator in evaluating student housing quality and services. This study investigates the level of resident satisfaction with student housing facilities. In particular, it examines the level of student satisfaction with living accommodations at one of the leading universities in Malaysia. Approach: The residential satisfaction framework was based on post-occupancy evaluations and has been utilized in previous studies; we expand the framework to address physical and social variables. Face-to-face surveys were conducted with participants who were selected using a cluster sampling technique. Results: The results show a mean satisfaction level of 2.61, which indicates that students are generally satisfied with student housing facilities. This score was lower, however, than the results of previous studies. Conclusion: By assessing residential satisfaction among students, we hope to provide valuable feedback to housing administrators and facility managers of higher learning institutions, thus enabling them to improve their services and offer better housing facilities in the near future. 2014-04-17T03:34:56Z 2014-04-17T03:34:56Z 2010 Article American J. of Engineering and Applied Sciences, vol. 4 (1), 2011, pages 52-60 1941-7020 http://dspace.unimap.edu.my:80/dspace/handle/123456789/33731 http://thescipub.com/abstract/10.3844/ajeassp.2011.52.60 10.3844/ajeassp.2011.52.60 http://thescipub.com/abstract/10.3844/ajeassp.2011.52.60 en Science Publication |
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Asia |
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Malaysia |
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Universiti Malaysia Perlis |
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English |
| topic |
On-campus housing Closed Circuit Television (CCTV) Residential satisfaction Student housing facilities Post-Occupancy Evaluation (POE) Laundry room Dormitory |
| spellingShingle |
On-campus housing Closed Circuit Television (CCTV) Residential satisfaction Student housing facilities Post-Occupancy Evaluation (POE) Laundry room Dormitory Nurul Ulyani, Mohd Najib Nor Aini, Yusoff Zulkifli, Osman Measuring satisfaction with student housing facilities |
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Link to publisher's homepage at http://scipub.org/scipub/index.php |
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ainiyusoff@unimap.edu.my |
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ainiyusoff@unimap.edu.my Nurul Ulyani, Mohd Najib Nor Aini, Yusoff Zulkifli, Osman |
| format |
Article |
| author |
Nurul Ulyani, Mohd Najib Nor Aini, Yusoff Zulkifli, Osman |
| author_sort |
Nurul Ulyani, Mohd Najib |
| title |
Measuring satisfaction with student housing facilities |
| title_short |
Measuring satisfaction with student housing facilities |
| title_full |
Measuring satisfaction with student housing facilities |
| title_fullStr |
Measuring satisfaction with student housing facilities |
| title_full_unstemmed |
Measuring satisfaction with student housing facilities |
| title_sort |
measuring satisfaction with student housing facilities |
| publisher |
Science Publication |
| publishDate |
2014 |
| url |
http://dspace.unimap.edu.my:80/dspace/handle/123456789/33731 |
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1643797280967360512 |