Discourse features of vendor-customer interaction in a transactional setting in Sibu

The study examined the discourse features of vendor-customer interaction in a transactional setting in Malaysia. The study focused on the schematic structures of transactions in the retail encounter and the languages used for various stages of the encounter. A total of 100 naturally-occurring intera...

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Bibliographic Details
Main Author: Lau, Kimberley Yih Long
Format: Thesis
Language:English
Published: Universiti Malaysia Sarawak (UNIMAS) 2012
Subjects:
Online Access:http://ir.unimas.my/id/eprint/14397/4/Kimberley%20ft.pdf
http://ir.unimas.my/id/eprint/14397/
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Institution: Universiti Malaysia Sarawak
Language: English