Visitor's Satisfaction Towards Service Quality Of Penang Hill Funicular Train

According to Ababneh (2013) service quality plays an important role in order to increase the level of visitor satisfaction in the tourism industry. According to Vérain (2015) visitor satisfaction is becoming more significant in the service industries. When it is related to the tourism industry, vis...

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Bibliographic Details
Main Author: Kor, Wei Shuang
Format: Final Year Project Report
Language:English
Published: Universiti Malaysia Sarawak (UNIMAS) 2017
Subjects:
Online Access:http://ir.unimas.my/id/eprint/23983/2/Visitor%27s%20satisfaction%20towards.pdf
http://ir.unimas.my/id/eprint/23983/
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Institution: Universiti Malaysia Sarawak
Language: English