Visitor's Satisfaction Towards Service Quality Of Penang Hill Funicular Train
According to Ababneh (2013) service quality plays an important role in order to increase the level of visitor satisfaction in the tourism industry. According to Vérain (2015) visitor satisfaction is becoming more significant in the service industries. When it is related to the tourism industry, vis...
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Format: | Final Year Project Report |
Language: | English |
Published: |
Universiti Malaysia Sarawak (UNIMAS)
2017
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Online Access: | http://ir.unimas.my/id/eprint/23983/2/Visitor%27s%20satisfaction%20towards.pdf http://ir.unimas.my/id/eprint/23983/ |
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Institution: | Universiti Malaysia Sarawak |
Language: | English |