Customer relationship management systems (CRMS) in the healthcare environment: A systematic literature review

• Main Authors: Baashar Y., Alhussian H., Patel A., Alkawsi G., Alzahrani A.I., Alfarraj O., Hayder G.
• Other Authors: 56768090200
• Format: Review
• Published: Elsevier B.V. 2023
• Institution: Universiti Tenaga Nasional

Data mining; Hospitals; Industrial research; Knowledge management; Patient treatment; Public relations; Quality control; Sales; Analysis and evaluation; Customer relationship management; Customer relationship management systems; Customer relationships; Healthcare environments; Innovative technology;...