CHALLENGES and OPPORTUNITIES of E-GOVERNMENT IMPLEMENTATION in the IRAQI MINISTRY of OIL

• Main Authors: Hasson A.R., Mahmoud M.A.
• Other Authors: 58133265600
• Format: Article
• Published: Little Lion Scientific 2023
• Institution: Universiti Tenaga Nasional

Although the execution of e-Government has reached superior levels in developed nations, it is still in its beginnings in many developing countries. Indeed, there is an increasing need to exploit the opportunities created by the new emerging Information Communication Technologies (ICTs) to implement e-Government systems in developing countries, specifically, the countries who have not yet initiated an e-Government initiative or these who are in early phase of the e-Government initiatives development. Generally, information system has ability assistance for corporate sustainability in developing countries and regions at various development levels. The organizations of greater level sustainability are most likely to see voluntary Information System-enabled cooperation among employees, while those still at the infancy stage need to supply more incentive and assistance from top management. Lately, In Iraq government has the tendency to adopt e-Government initiatives to entrench Good Governance and improve public sector efficiency. Despite the passage of more than sixteen years for the application of Iraqi e-Government strategy, Iraq is still at rank 143 out 192 countries; in the e-Government development index of 2020. However, various obstructions are preventing successful implementation of this technology. The current investigation aimed to highlight issues that hinder successful implementation of e-Government systems in Iraq generally, and in the ministry of oil especially with recommend feasible solutions to tackle them. A sample of five managers was selected based on both convenience and representation: Two of them work in the Ministry of Oil as Inspection Director and Information Technology manager, while the remaining three work as Chief Executive Officers (CEOs) of ministry establishments. The semi-structured interviews were the method used in the study to obtain various perspectives on the challenges that faced the Ministry of Oil to implement the e-Government system. The method of analysis chosen for this study is a qualitative approach of thematic analysis. This supplied in-depth comprehending to the present status of e-Government in the Ministry of Oil in Iraq and highlighted key hindrances of its effective application. According to this investigation, the research proffered many recommendations that needs to be considered in order to completely benefit from e-Government technologies. � 2021 Little Lion Scientific