Employee competencies in the age of artificial intelligence: a systematic review from Southeast Asia

Artificial Intelligence (AI) in the industry 4.0 based technologies is becoming omnipresent and changing the workforce environment from traditional to digital and virtual. While technology continues to evolve, new jobs will be created and the job landscape requires advanced competency elements for n...

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Main Authors: Umar Baki, Nordahlia, Mohd Rasdi, Roziah, Krauss, Steven Eric, Omar, Muhd Khaizer
Format: Article
Published: Human Resource Management Academic Research Society 2023
Online Access:http://psasir.upm.edu.my/id/eprint/107665/
https://hrmars.com/index.php/IJAREMS/article/view/15891/Employee-Competencies-in-the-Age-of-Artificial-Intelligence-A-Systematic-Review-from-Southeast-Asia
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Institution: Universiti Putra Malaysia
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spelling my.upm.eprints.1076652024-10-07T01:19:21Z http://psasir.upm.edu.my/id/eprint/107665/ Employee competencies in the age of artificial intelligence: a systematic review from Southeast Asia Umar Baki, Nordahlia Mohd Rasdi, Roziah Krauss, Steven Eric Omar, Muhd Khaizer Artificial Intelligence (AI) in the industry 4.0 based technologies is becoming omnipresent and changing the workforce environment from traditional to digital and virtual. While technology continues to evolve, new jobs will be created and the job landscape requires advanced competency elements for new employment forms and processes. The demand for some occupational skills will decline, while others grow, and the transition is likely disruptive, with skill requirements shifting significantly. In the Southeast Asia (SEA) region specifically, there has been a rapid increase in the adoption of AI but empirical approach to competencies is still underdeveloped. Hence, this study sought to fill this gap by conducting a systematic literature review on the competencies required during the intervention of AI in the SEA region. This study conducted a systematic review following the PRISMA publication standard. The articles were selected from two main databases of Scopus and Google Scholar. Based on the thematic analysis, the results revealed four main themes, namely i) technological competency; ii) cognitive competency; iii) social and emotional competency; and iv) change management competency. The four main themes have further produced 15 sub-themes highlighting the uniqueness of human soft skills that are still required although AI is adopted. Based on the pattern of past research, the review presented several recommendations for further consideration by scholars, organisations and communities. Human Resource Management Academic Research Society 2023-01-08 Article PeerReviewed Umar Baki, Nordahlia and Mohd Rasdi, Roziah and Krauss, Steven Eric and Omar, Muhd Khaizer (2023) Employee competencies in the age of artificial intelligence: a systematic review from Southeast Asia. International Journal of Academic Research in Economics and Management Sciences, 12 (1). pp. 41-62. ISSN 2226-3624 https://hrmars.com/index.php/IJAREMS/article/view/15891/Employee-Competencies-in-the-Age-of-Artificial-Intelligence-A-Systematic-Review-from-Southeast-Asia 10.6007/ijarems/v12-i1/15891
institution Universiti Putra Malaysia
building UPM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Putra Malaysia
content_source UPM Institutional Repository
url_provider http://psasir.upm.edu.my/
description Artificial Intelligence (AI) in the industry 4.0 based technologies is becoming omnipresent and changing the workforce environment from traditional to digital and virtual. While technology continues to evolve, new jobs will be created and the job landscape requires advanced competency elements for new employment forms and processes. The demand for some occupational skills will decline, while others grow, and the transition is likely disruptive, with skill requirements shifting significantly. In the Southeast Asia (SEA) region specifically, there has been a rapid increase in the adoption of AI but empirical approach to competencies is still underdeveloped. Hence, this study sought to fill this gap by conducting a systematic literature review on the competencies required during the intervention of AI in the SEA region. This study conducted a systematic review following the PRISMA publication standard. The articles were selected from two main databases of Scopus and Google Scholar. Based on the thematic analysis, the results revealed four main themes, namely i) technological competency; ii) cognitive competency; iii) social and emotional competency; and iv) change management competency. The four main themes have further produced 15 sub-themes highlighting the uniqueness of human soft skills that are still required although AI is adopted. Based on the pattern of past research, the review presented several recommendations for further consideration by scholars, organisations and communities.
format Article
author Umar Baki, Nordahlia
Mohd Rasdi, Roziah
Krauss, Steven Eric
Omar, Muhd Khaizer
spellingShingle Umar Baki, Nordahlia
Mohd Rasdi, Roziah
Krauss, Steven Eric
Omar, Muhd Khaizer
Employee competencies in the age of artificial intelligence: a systematic review from Southeast Asia
author_facet Umar Baki, Nordahlia
Mohd Rasdi, Roziah
Krauss, Steven Eric
Omar, Muhd Khaizer
author_sort Umar Baki, Nordahlia
title Employee competencies in the age of artificial intelligence: a systematic review from Southeast Asia
title_short Employee competencies in the age of artificial intelligence: a systematic review from Southeast Asia
title_full Employee competencies in the age of artificial intelligence: a systematic review from Southeast Asia
title_fullStr Employee competencies in the age of artificial intelligence: a systematic review from Southeast Asia
title_full_unstemmed Employee competencies in the age of artificial intelligence: a systematic review from Southeast Asia
title_sort employee competencies in the age of artificial intelligence: a systematic review from southeast asia
publisher Human Resource Management Academic Research Society
publishDate 2023
url http://psasir.upm.edu.my/id/eprint/107665/
https://hrmars.com/index.php/IJAREMS/article/view/15891/Employee-Competencies-in-the-Age-of-Artificial-Intelligence-A-Systematic-Review-from-Southeast-Asia
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