Review of social media potential on knowledge sharing and collaboration in tourism industry

• Main Authors: Nezakati, Hossein, Amidi, Asra, Jusoh, Yusmadi Yah, Moghadas, Shayesteh, Abdul Aziz, Yuhanis, Sohrabinezhadtalemi, Roghayeh
• Format: Conference or Workshop Item
• Published: Elsevier (ScienceDirect) 2014
• Online Access: http://psasir.upm.edu.my/id/eprint/38823/
• Institution: Universiti Putra Malaysia

Social media have revolutionized communication in tourism industry. Review of the current literature revealed that previous studies have examined the role of information technology in tourism, but still there is a lack of study to reveal how social media promote knowledge sharing processes. To this...