Organizational factors and total quality management - an empirical study

• Main Authors: Joseph, I. Nelson, Rajendran, Chandrasekharan, Kamalanabhan, T. J., Anantharaman, R. N.
• Format: Article
• Language: English
• Published: Taylor & Francis 1999
• Online Access: http://psasir.upm.edu.my/id/eprint/40417/1/Organizational%20factors%20and%20total%20quality%20management%20-%20an%20empirical%20study.pdf; http://psasir.upm.edu.my/id/eprint/40417/; http://www.tandfonline.com/doi/abs/10.1080/002075499191283
• Institution: Universiti Putra Malaysia

The level of awareness of Total Quality Management (TQM) has increased considerably over the last few years. Different sets of organizational requirements are prescribed by quality management gurus and practitioners for the effective practice of TQM. These requirements do not seem to have been formu...