Investigation of cruise vacationers’ behavioral intention formation in the fast-growing cruise industry: the moderating impact of gender and age

With limited research regarding the effect of personal characteristics on the cruise decision-making process, this study attempted to investigate the interrelationships between quality factors (i.e. physical environment quality, interactional quality, and outcome quality), satisfaction, affective co...

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Bibliographic Details
Main Authors: Chua, Bee Lia, Lee, Sanghyeop, Hyeon, Cheol Kim, Heesup, Han
Format: Article
Language:English
Published: SAGE Publications 2019
Online Access:http://psasir.upm.edu.my/id/eprint/80321/1/Investigation%20of%20cruise%20vacationers%E2%80%99%20behavioral%20intention%20formation%20in%20the%20fast-growing%20cruise%20industry%20the%20moderating%20impact%20of%20gender%20and%20age.pdf
http://psasir.upm.edu.my/id/eprint/80321/
https://journals.sagepub.com/doi/10.1177/1356766717750419
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Institution: Universiti Putra Malaysia
Language: English