Impact Of Reward System And Islamic Word Ethics On Job Satisfaction And Employees Performance In Yemen

• Main Author: Mokhtar Saleh Mohammed Alshaibah
• Format: Thesis
• Language: English
• Published: Universiti Sains Islam Malaysia 2019
• Online Access: http://ddms.usim.edu.my:80/jspui/handle/123456789/17892
• Institution: Universiti Sains Islam Malaysia

Employees’ performance which focuses on improving workers’ productivity has been the most widely dependent variable studied in the industrial and public sector. Based on a critical review of published literature, it is clear how important rewards with satisfaction can lead to higher performance. In this regard, two types of reward are identified, and they are intrinsic reward and extrinsic reward. Extant research showed that reward can affect job satisfaction and thereby employee performance. This study brought all these suggestions together based on mediating role of job satisfaction and with new addition of Islamic work ethics in theoretical framework due to the whole study society are Muslim and because of the increased interest to observe impact of Islamic work ethics on employees’ performance. Governmental sector in Yemen suffers from several problems represented by the ineffectiveness of the current reward system and the diminished state of the value which have its negative reflections on administrative aspect, and the prevalence of unaccepted behavior and attitudes among public servants such as: the weak attendance during workdays, late arrivals, early leaves, loitering in offices, procrastination, maltreatment of dealing individuals, accepting of bribes, and etc. This research focuses on the effects of reward system, Islamic work ethics and job satisfaction on employees’ performance in the governmental sector in Sana’a city, the capital of Yemen. Another purpose was exploring mediating role of job satisfaction between reward system and employees’ performance and between Islamic work ethics and employees’ performance in the same area. To achieve these objectives, a questionnaire was developed based on previous studies. 520 questionnaires were distributed by using stratified random sample to employees working in seven governmental ministries in Sana’a, the capital of Yemen. 402 questionnaires were returned back filled which quotes 75% response rate. SPSS 20 and AMOS 22 were used to analyze the data. The results of the study found a direct statistical significant relation between the Islamic work ethics and employees’ performance, as well as between reward system and job satisfaction, between Islamic work ethics and job satisfaction and between job satisfaction and employees’ performance whereas there was no direct significant relation between reward system and employees’ performance. Moreover, the study revealed that job satisfaction fully mediates the relationship between reward system and employees’ performance, while it found partially mediates the relationship between Islamic work ethics and employees’ performance. The theoretical and practical contributions of the study are discussed and suggestions for future research are provided.