Determinants of benchmarking adoption

Stiff competition and technology advancement have driven many companies for continuous improvement in their processes, products and services. Benchmarking, as one of the simple yet effective techniques, is vital for performance improvement in many areas. Nevertheless, benchmarking adoption is found...

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Bibliographic Details
Main Author: Lee, Yean Pin
Format: Thesis
Language:English
Published: 2004
Subjects:
Online Access:http://eprints.usm.my/25747/1/DETERMINANTS_OF_BENCHMARKING_ADOPTION.pdf
http://eprints.usm.my/25747/
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Institution: Universiti Sains Malaysia
Language: English