Tourism crisis management: The mindful learning from tourism crises
The mindful learning demonstrates how, if barriers are overcome, learning can contribute to effective crisis management through not only mitigating the negative effects but also potentially averting a crisis from occurring. This paper is an attempt to examine how tourism organizations can mindful...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://eprints.usm.my/34960/1/HBP5.pdf http://eprints.usm.my/34960/ |
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| Institution: | Universiti Sains Malaysia |
| Language: | English |
| Summary: | The mindful learning demonstrates how, if barriers are overcome, learning
can contribute to effective crisis management through not only mitigating the
negative effects but also potentially averting a crisis from occurring. This
paper is an attempt to examine how tourism organizations can mindfully
learn from crises and disasters and encourage the adoption of a mindful
culture in their organizations. The results show that there are many barriers
which impede organizations to learn mindfully and adjust themselves to the
new situations. It also discusses that most tourism organizations neglected
mindful organizational learning and paid more attention to superficial or
single loop learning from tourism crises. |
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