Covid-19 and e-wallet usage intention in Kyrgyzstan

The usage of electronic commerce has continued to expand since the Covid-19 pandemic began in developed and developing countries. However, the usage of electronic commerce in Central Asian countries is underresearched. This study aims to determine the factors that influence e-wallet usage intention...

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Bibliographic Details
Main Authors: Yong, Wooi Keong, Md. Husin, Maizaitulaidawati, Zhamgyrchiev, Nursultan
Format: Article
Language:English
Published: Asian Online Journals 2023
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Online Access:http://eprints.utm.my/108518/1/MaizaitulaidawatiMdHusin2023_Covid19andEwalletUsageIntentioninKyrgyzstan.pdf
http://eprints.utm.my/108518/
http://dx.doi.org/10.24203/ajhss.v11i1.7092
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Institution: Universiti Teknologi Malaysia
Language: English
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Summary:The usage of electronic commerce has continued to expand since the Covid-19 pandemic began in developed and developing countries. However, the usage of electronic commerce in Central Asian countries is underresearched. This study aims to determine the factors that influence e-wallet usage intention in Kyrgyzstan. The theory of planned behaviour (TPB) is extended and adopted in developing the hypotheses. Using surveys, 319 questionnaires were collected from young and middle-aged adults in Kyrgyzstan. The findings show that attitude, subjective norm and perceived behavioral control has a positive relationship with intention to use e-wallets. It is also found that attitude and intention will be stronger if the perceived behavioral control is high. The findings suggest ways to enhance the use of e-wallets in in Kyrgyzstan.