Combining ITIL, COBIT and ISO/IEC 27002 in order to design a comprehensive IT framework in organizations
Several frameworks, tools and standards have been included in IT management systems, in organizations. However, on their own, they are not comprehensive enough to serve as efficient IT management system. This paper reviews two established frameworks, i.e. ITIL, COBIT and a standard, ISO/IEC 27002 fo...
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| Main Authors: | , , |
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| Format: | Book Section |
| Published: |
IEEE
2008
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/12514/ http://dx.doi.org/10.1109/AMS.2008.145 |
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| Institution: | Universiti Teknologi Malaysia |
| Summary: | Several frameworks, tools and standards have been included in IT management systems, in organizations. However, on their own, they are not comprehensive enough to serve as efficient IT management system. This paper reviews two established frameworks, i.e. ITIL, COBIT and a standard, ISO/IEC 27002 focusing on their similarities and differences. It then proposes a comprehensive framework by integrating the three general framework and standards into an IT framework that could be used in every company. |
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