The best practice of vendor performance evaluation for fishing reel manufacturing industry

• Main Author: Ting, Connie
• Format: Thesis
• Language: English
• Published: 2009
• Subjects: T Technology (General)
• Online Access: http://eprints.utm.my/id/eprint/32417/1/ConnieTingMFPPSM2009.pdf; http://eprints.utm.my/id/eprint/32417/
• Institution: Universiti Teknologi Malaysia

This research is dealing with the criteria used for vendor performance evaluation in Fishing Reel manufacturing industry. The main objective is to identify the best practice for vendor performance evaluation, investigate the differences between vendor selection criteria and vendor performance evaluation criteria. In addition, this research intended to develop the ideal vendor performance evaluation model and Vendor Performance Evaluation Database System (VPEDS) to enhance the existing vendor performance evaluation. Hence, research questions were design to obtain the appropriate response to meet the research objective. This research is done on Shimano Components (Malaysia) Sdn. Bhd, Pekan Nanas. Questionnaire is used to collect the primary data. The research methodologies used include the Mean comparison analysis, Factor Analysis, Paired T-Test, Regression Analysis, and Microsoft Access. Mean comparison analysis is used to perform mean score analysis for each criterion of vendor performance evaluation. Meanwhile, the best practice for vendor performance evaluation is identified by using factor analysis. Paired T-Test is used to identify the differences between vendor selection criteria and vendor performance evaluation criteria. Regression analysis is used for ideal modeling development. Eventually, Microsoft Access is used for the Vendor Performance Evaluation Database System (VPEDS) development. As a conclusion, the best practices for vendor performance evaluation in Fishing Reel industry are quality, delivery and claims. The research findings also show that there are no different between vendor selection criteria and vendor performance evaluation criteria. The only differences between vendor selection and vendor performance evaluation is the timing of the vendor performance captured.