Assessing E-commerce application using co-creation of value
This study is focused on assessing e-commerce applications in using co-creation of value. To achieve this aim, the author investigates the co-creation of value concepts which are implemented in successful e-commerce applications. A co-creation model is constructed in term of the DART building block...
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Main Author: | |
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Format: | Thesis |
Language: | English |
Published: |
2011
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Online Access: | http://eprints.utm.my/id/eprint/32823/5/MahdokhtKhademiDehkordiMFSKSM2011.pdf http://eprints.utm.my/id/eprint/32823/ |
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Institution: | Universiti Teknologi Malaysia |
Language: | English |
Summary: | This study is focused on assessing e-commerce applications in using co-creation of value. To achieve this aim, the author investigates the co-creation of value concepts which are implemented in successful e-commerce applications. A co-creation model is constructed in term of the DART building block principle. The value co-creation concepts of this model are implemented in a local e-commerce application and a prototype website is developed. Then a questionnaire is carried out to compare the new prototype website with the website of the local e-commerce company. Based on the results of the questionnaire, it is observed that the value co-creation applications are better applied in the prototype and the prototype is viewed much more positively. Through the prototype and questionnaire, the author shows that co-creation concepts can improve a local e-commerce website |
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