Elaborating TRIZ principles with service redesign approaches
The systematic innovation method, such as TRIZ – the theory of inventive problem solving – has powerful tools to solve contradiction problems in the technical or non-technical system. The most common tool is used with TRIZ is the 40 inventive principles (IPs). The purpose of this paper is to elabora...
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| Main Authors: | , |
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| Format: | Article |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/40310/ |
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| Institution: | Universiti Teknologi Malaysia |