Customer satisfaction towards the facilities management services at the Plaza Merdeka shopping mall, Kuching

Customer satisfaction towards the facilities management services at the Plaza Merdeka shopping mall, Kuching

Shopping centers industry has grown considerable in Malaysia. Nevertheless, the growth is not only seen in the numbers of shopping centers development but also in the size and format. Today, this sector is identified as a major contributor to the Malaysia economy. Moreover, the success or failure of...

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Bibliographic Details
Main Author: Awang Yunus, Awang Ihsan
Format: Thesis
Published: 2013
Subjects:
TS Manufactures
Online Access:http://eprints.utm.my/id/eprint/41812/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:78614?queryType=vitalDismax&query=Customer+satisfaction+towards+the+facilities+management+&public=true
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Institution: Universiti Teknologi Malaysia

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http://eprints.utm.my/id/eprint/41812/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:78614?queryType=vitalDismax&query=Customer+satisfaction+towards+the+facilities+management+&public=true

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