Pengaruh elemen servicescapes terhadap kepuasan pelanggan pusat membeli-belah
Shopping mall is a commercial property which is often visited by public whose primary function not only markets the products, but also involved the service concept. The concept of service-oriented is the main trading activities. Therefore, the facilities manager is required to emphasize the system s...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2014
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/48567/1/NurHafizahBintiJuhariMFGHT2014.pdf http://eprints.utm.my/id/eprint/48567/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:80508?queryType=vitalDismax&query=Pengaruh+elemen+servicescapes+terhadap+kepuasan+pelanggan+pusat+membeli-belah&public=true |
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| Institution: | Universiti Teknologi Malaysia |
| Language: | English |