Measuring hotels service quality in Nigeria: a case study of Minna Township

Measuring hotels service quality in Nigeria: a case study of Minna Township

The hotel industry in Minna, Nigeria has experienced tremendous growth in numbers in recent times. Despite this growth, nothing seems to be known about the quality of services provided to customers by these hotels from the customers’ viewpoint. Thus, this study investigates the relationships between...

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Bibliographic Details
Main Authors: Banki, Mohammed Bala, Ismail, Hairul Nizam, Danladi, Musa Haruna, Dalil, Musa
Format: Article
Published: Routledge 2016
Subjects:
HT101-395 Sociology, Urban
QE Geology
Online Access:http://eprints.utm.my/id/eprint/73984/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-84957795150&doi=10.1080%2f1528008X.2016.1099997&partnerID=40&md5=1d6313b799c5f3ae7d95f339d3e113ff
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Institution: Universiti Teknologi Malaysia

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http://eprints.utm.my/id/eprint/73984/
https://www.scopus.com/inward/record.uri?eid=2-s2.0-84957795150&doi=10.1080%2f1528008X.2016.1099997&partnerID=40&md5=1d6313b799c5f3ae7d95f339d3e113ff

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