Conceptual model for measuring e-government service quality
Quality of e-service is an imperative aspect to the success of e-government. The concept of e-government service quality has rapidly emerged due to its importance and the need of understanding it in order to improve current and future egovernment implementation. The research on e-government ser...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Published: |
2011
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| Subjects: | |
| Online Access: | http://eprints.utp.edu.my/6800/1/1569461117%5B1%5D.pdf http://eprints.utp.edu.my/6800/ |
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| Institution: | Universiti Teknologi Petronas |
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