The Role Of Subjective Norms, Job Insecurity And Perceived Organizational Support On Help-Seeking Behavior Intention Among Administrative And Diplomatic Officers

• Main Author: Safinaz Hanum, Ahmad Anuar
• Format: Thesis
• Language: English; English
• Published: 2024
• Subjects: HD58.7 Organizational Behavior.
• Online Access: https://etd.uum.edu.my/11289/1/depositpermission-s829676.pdf; https://etd.uum.edu.my/11289/2/s829676_01.pdf; https://etd.uum.edu.my/11289/
• Institution: Universiti Utara Malaysia

It is important for individual to seek help when facing with mental health problems to remain productive and functional to perform at work. By seeking help also, could decrease the cost and effect of mental health problems and allow individuals to contribute positively to society. Thus, finding ways to encourage individual to seek help is seen crucial. This study is carried out to examine the direct relationship between subjective norms, job insecurity, perceived organizational support, and help-seeking behavior intention. In this study, the unit of analysis is the individual administrative and diplomatic officers. A quantitative approach is employed by collecting data using a disproportionate stratified random sampling technique through an online survey. A cross-sectional design was used where data were collected at one point of time involving 191 administrative and diplomatic officers. Multiple regression analysis was conducted to test the proposed hypotheses. Results showed no significant relationship between subjective norms and help-seeking behavior intention. Interestingly, both job insecurity and perceived organizational support were found significant but in the opposite direction indicating that feeling insecure of losing a job influence the intention to seek help when experiencing mental health problem. The results also showed how providing with organizational support tend to lower the intention to seek help. These finding provide several contributions toward knowledge and practice where new empirical evidence on the relationship between subjective norms, job insecurity, perceived organizational support and help-seeking behavior intention have emerge from the study. These new findings also provide new insight for practitioner on how to encourage individual to seek help.