Analysing Logistics Services Quality On E-Commerce Customer Satisfaction
In today’s highly competitive e-commerce landscape, logistics services play a crucial role in shaping customer experiences and satisfaction levels. Product accuracy, delivery time, product condition, shipping costs, and reverse logistics are all significant aspects of logistics services. This study...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English English |
| Published: |
2024
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/11362/1/depositpermission-s830177.pdf https://etd.uum.edu.my/11362/2/s830177_01.pdf https://etd.uum.edu.my/11362/ |
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| Institution: | Universiti Utara Malaysia |
| Language: | English English |