Employee Engagement in Malaysia's Education Industry: A Survey of Cosmopoint, Kuala Lumpur

• Main Author: Rini Wati, Shahril
• Format: Thesis
• Language: English; English
• Published: 2010
• Subjects: HF5549-5549.5 Personnel Management. Employment
• Online Access: https://etd.uum.edu.my/2511/1/Rini_Wati.pdf; https://etd.uum.edu.my/2511/2/1.Rini_Wati.pdf; https://etd.uum.edu.my/2511/; http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000768367
• Institution: Universiti Utara Malaysia

The purpose of this study is to determine and gain a better understanding of the three independent variables drivers namely employee communication, employee development and rewards and recognition that influence the employee engagement that dependent variable. This study was done among 103 exempt staffs in one education industry in Malaysia. Data were gathered through questionnaires and was being analyzed by using Statistical Package for Social Science (SPSS) version 12. Based on the analysis it was found that one of the independent variables namely rewards and recognition made significant contributions to employee engagement. Hierarchically, only these drivers were found to be among the strongest predictor variables to employee engagement in this industry. Recommendations and implications for future research and practice were also discussed.