Knowledge management infrastructure: Preliminary evidences of Malaysian banking practice

Knowledge Management (KM) has become a vital concept for Malaysian banking industries in enhancing their competitive advantage.Leveraging the power of knowledge occurs when individuals intended to share their knowledge.When there is a trust and secure feeling of ownership, the knowledge will spread...

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Bibliographic Details
Main Authors: Hamidi, Meisam, Abd Aziz, Azira, Mat Sin, Nazirah, P., Woods
Format: Conference or Workshop Item
Language:English
Published: 2012
Subjects:
Online Access:http://repo.uum.edu.my/11029/1/CR142.pdf
http://repo.uum.edu.my/11029/
http://www.kmice.uum.edu.my
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Institution: Universiti Utara Malaysia
Language: English
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Summary:Knowledge Management (KM) has become a vital concept for Malaysian banking industries in enhancing their competitive advantage.Leveraging the power of knowledge occurs when individuals intended to share their knowledge.When there is a trust and secure feeling of ownership, the knowledge will spread without any constraints.With an adequate infrastructure in organizations, it can ease the communication and employees interaction for knowledge sharing. The purpose of this research is to investigate the impact of infrastructure, organizational culture, organizational structure and technology towards knowledge sharing in banking industries.