Evaluating the accessibility of Malaysia e-government website

• Main Authors: Wan Mohd Isa, Wan Abdul Rahim, Suhami, Muhammad Rashideen, Safie, Noor Ilyani
• Format: Conference or Workshop Item
• Language: English
• Published: 2010
• Subjects: TK Electrical engineering. Electronics Nuclear engineering
• Online Access: http://repo.uum.edu.my/11227/1/PG528_533.pdf; http://repo.uum.edu.my/11227/; http://www.kmice.uum.edu.my
• Institution: Universiti Utara Malaysia

With the proliferation number existence of Malaysia e-government websites, the accessibility feature may has been overlooked by website developers.Thus, the main objective of this study is to investigate the accessibility of Malaysia e-government websites with reference to the Web Content Accessibility Guidelines 1.0 (WCAG) by using quantitative measures to evaluate accessibility.Samples of 155 websites were selected from federal government websites and state government websites from http://www.malaysia.gov.my. The evaluation process was done by using automatic evaluation tool, EvalAccess 2.0 which revealed several issues on accessibility.We end our study with few recommendations for further improvement of the accessibility features.