An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
The present study compared the levels of commitment to the organizations, work system and staff appraisal among 700 land tax staff working in Malaysia, using a questionnaire survey.The results indicate there are significant differences of staff organizational commitment and work system between state...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2005
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/11785/1/Nor.pdf http://repo.uum.edu.my/11785/ http://www.kmtalk.net/article.php?story=2005040700210237 |
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| Institution: | Universiti Utara Malaysia |
| Language: | English |
| Summary: | The present study compared the levels of commitment to the organizations, work system and staff appraisal among 700 land tax staff working in Malaysia, using a questionnaire survey.The results indicate there are significant differences of staff organizational commitment and work system between state governments.It shows higher levels of commitment and work system result in
higher levels of collection.Findings also
reveal that staff commitment and work system are highly correlated with the organizational billing procedure,collection methods, managing land taxpayer accounts, enforcement and staff appraisal. |
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