An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments

The present study compared the levels of commitment to the organizations, work system and staff appraisal among 700 land tax staff working in Malaysia, using a questionnaire survey.The results indicate there are significant differences of staff organizational commitment and work system between state...

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Main Authors:	Abdul Manaf, Nor Aziah, Hasseldine, John, Hodges, Ron
Format:	Conference or Workshop Item
Language:	English
Published:	2005
Subjects:	HD28 Management. Industrial Management
Online Access:	http://repo.uum.edu.my/11785/1/Nor.pdf http://repo.uum.edu.my/11785/ http://www.kmtalk.net/article.php?story=2005040700210237
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Institution:	Universiti Utara Malaysia
Language:	English

id	my.uum.repo.11785
record_format	eprints
spelling	my.uum.repo.117852014-08-05T08:12:49Z http://repo.uum.edu.my/11785/ An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments Abdul Manaf, Nor Aziah Hasseldine, John Hodges, Ron HD28 Management. Industrial Management The present study compared the levels of commitment to the organizations, work system and staff appraisal among 700 land tax staff working in Malaysia, using a questionnaire survey.The results indicate there are significant differences of staff organizational commitment and work system between state governments.It shows higher levels of commitment and work system result in higher levels of collection.Findings also reveal that staff commitment and work system are highly correlated with the organizational billing procedure,collection methods, managing land taxpayer accounts, enforcement and staff appraisal. 2005-12-05 Conference or Workshop Item NonPeerReviewed application/pdf en http://repo.uum.edu.my/11785/1/Nor.pdf Abdul Manaf, Nor Aziah and Hasseldine, John and Hodges, Ron (2005) An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments. In: 6th Asian Academy of Management Conference (AAMC) 2005, 09-11 December 2005, Casuarina Hotel, Ipoh, Perak. (Unpublished) http://www.kmtalk.net/article.php?story=2005040700210237
institution	Universiti Utara Malaysia
building	UUM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Utara Malaysia
content_source	UUM Institutionali Repository
url_provider	http://repo.uum.edu.my/
language	English
topic	HD28 Management. Industrial Management
spellingShingle	HD28 Management. Industrial Management Abdul Manaf, Nor Aziah Hasseldine, John Hodges, Ron An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
description	The present study compared the levels of commitment to the organizations, work system and staff appraisal among 700 land tax staff working in Malaysia, using a questionnaire survey.The results indicate there are significant differences of staff organizational commitment and work system between state governments.It shows higher levels of commitment and work system result in higher levels of collection.Findings also reveal that staff commitment and work system are highly correlated with the organizational billing procedure,collection methods, managing land taxpayer accounts, enforcement and staff appraisal.
format	Conference or Workshop Item
author	Abdul Manaf, Nor Aziah Hasseldine, John Hodges, Ron
author_facet	Abdul Manaf, Nor Aziah Hasseldine, John Hodges, Ron
author_sort	Abdul Manaf, Nor Aziah
title	An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
title_short	An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
title_full	An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
title_fullStr	An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
title_full_unstemmed	An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments
title_sort	investigation into the land tax staff's commitment, work system and appraisal: the case of malaysian state governments
publishDate	2005
url	http://repo.uum.edu.my/11785/1/Nor.pdf http://repo.uum.edu.my/11785/ http://www.kmtalk.net/article.php?story=2005040700210237
_version_	1644280736568573952

An investigation into the land tax staff's commitment, work system and appraisal: The case of Malaysian state governments

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