Using business process re-engineering to increase process efficiency of e-catalogue distribution system

The traditional printed paper based product catalogue is restricted to customers and places, which is difficult to handle in addition to time and cost of printing, storage area and shipping. Thus, this study attempts to present the results of a business process re-engineering of a direct selling cat...

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Bibliographic Details
Main Authors: Md Dahalin, Zulkhairi, Yusof, Siti Fatimah
Format: Article
Language:English
Published: IBIMA Publishing 2012
Subjects:
Online Access:http://repo.uum.edu.my/14182/1/731793.pdf
http://repo.uum.edu.my/14182/
http://doi.org/10.5171/2012.731793
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Institution: Universiti Utara Malaysia
Language: English

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