Efficient cost management through excellence quality management practices among local authorities in Malaysia
This study examines the relationship between quality management practices and the efficiency in cost management in Local Authorities.Eighty organizations participated in this study, whereby the data are gathered through self-administered structured questionnaire.Employing regression analysis, the re...
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my.uum.repo.172552016-02-24T01:58:21Z http://repo.uum.edu.my/17255/ Efficient cost management through excellence quality management practices among local authorities in Malaysia Mohd Ali, Khairul Anuar Jemain, Abdul Aziz Yusoff, Rushami Zien Abas, Zakaria HD28 Management. Industrial Management JS Local government Municipal government This study examines the relationship between quality management practices and the efficiency in cost management in Local Authorities.Eighty organizations participated in this study, whereby the data are gathered through self-administered structured questionnaire.Employing regression analysis, the results revealed that both employee focus and ICT have positive association with the efficiency in cost management while process management has the inverse relationship.Thus, in order to achieve a superior level of efficiency in cost management, Local Authorities need to address these three components. Taylor & Francis Group 2007 Article PeerReviewed Mohd Ali, Khairul Anuar and Jemain, Abdul Aziz and Yusoff, Rushami Zien and Abas, Zakaria (2007) Efficient cost management through excellence quality management practices among local authorities in Malaysia. Total Quality Management & Business Excellence, 18 (1-2). pp. 99-108. ISSN 1478-3363 http://doi.org/10.1080/14783360601051669 doi:10.1080/14783360601051669 |
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HD28 Management. Industrial Management JS Local government Municipal government Mohd Ali, Khairul Anuar Jemain, Abdul Aziz Yusoff, Rushami Zien Abas, Zakaria Efficient cost management through excellence quality management practices among local authorities in Malaysia |
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This study examines the relationship between quality management practices and the efficiency in cost management in Local Authorities.Eighty organizations participated in this study, whereby the data are gathered through self-administered structured questionnaire.Employing regression analysis, the results revealed that both employee focus and ICT have positive association with the efficiency in cost management while process management has the inverse relationship.Thus, in order to achieve a superior level of efficiency in cost management, Local Authorities need to address these three components. |
format |
Article |
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Mohd Ali, Khairul Anuar Jemain, Abdul Aziz Yusoff, Rushami Zien Abas, Zakaria |
author_facet |
Mohd Ali, Khairul Anuar Jemain, Abdul Aziz Yusoff, Rushami Zien Abas, Zakaria |
author_sort |
Mohd Ali, Khairul Anuar |
title |
Efficient cost management through excellence quality management practices among local authorities in Malaysia |
title_short |
Efficient cost management through excellence quality management practices among local authorities in Malaysia |
title_full |
Efficient cost management through excellence quality management practices among local authorities in Malaysia |
title_fullStr |
Efficient cost management through excellence quality management practices among local authorities in Malaysia |
title_full_unstemmed |
Efficient cost management through excellence quality management practices among local authorities in Malaysia |
title_sort |
efficient cost management through excellence quality management practices among local authorities in malaysia |
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Taylor & Francis Group |
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2007 |
url |
http://repo.uum.edu.my/17255/ http://doi.org/10.1080/14783360601051669 |
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