The influence of m-commerce service and system quality dimensions on overall perceived service quality

The influence of m-commerce service and system quality dimensions on overall perceived service quality

Information Technology (IT) has an increasing importance and development in business life. Nowadays, businesses have been seeking to reach their customers through m-services especially m-commerce. The concern is to what extent this m-commerce system can satisfy the consumers’ needs and contribute...

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Bibliographic Details
Main Authors: Salameh, Anas Abdelsatar, Hassan, Shahizan, Alekam, Jamal Mohammad Esmail
Format: Article
Language:English
Published: Anas Abdelsatar Salameh 2015
Subjects:
HD28 Management. Industrial Management
Online Access:http://repo.uum.edu.my/18301/1/IJRG%203%208%202015%201-13.pdf
http://repo.uum.edu.my/18301/
http://granthaalayah.com/Vol3Iss8.html
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Institution: Universiti Utara Malaysia
Language: English

Internet

http://repo.uum.edu.my/18301/1/IJRG%203%208%202015%201-13.pdf
http://repo.uum.edu.my/18301/
http://granthaalayah.com/Vol3Iss8.html

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