The interplay of innovation, TQM practices and SMES performance in Pakistan: Moderating effects of knowledge inertia and external environment

• Main Authors: Haroon, Uzma, Mohd Shariff, Mohd Noor
• Format: Article
• Language: English
• Published: 2016
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/20716/1/SEAJCBEL%209%202%202016%2057%2062.pdf; http://repo.uum.edu.my/20716/; http://seajbel.com/wp-content/uploads/2016/05/K9_209.pdf
• Institution: Universiti Utara Malaysia

This paper acknowledges the increasing importance of entrepreneurial activities for the promising and developing economies like Pakistan, where the lack of understanding of the dynamics and significance of the interplay between Knowledge Inertia, External Environment, Innovation and Total Quality Management (TQM) practices is hampering the entrepreneurial businesses’ success at large. The objective of the paper is to examine the moderating effects of entrepreneurs’ knowledge inertia, external environment and the relationship between innovation, TQM practices and Small and Medium Enterprises’ (SMEs) performance. This paper is conceptual in nature.It is base on thorough literature review relevant to the variables discussed in the paper.The paper is based on the theoretical foundations such as Resource Based View, Dynamic Capabilities Theory and Theory of the Growth of the Firm.The findings provide insights about how the new as well as existing ventures should achieve higher performance and sustainable competitiveness through the interplay of the variables discussed in the paper.